Dead laptop update

I just started working on this today and found a password recovery service that's free...but you don't get an answer for 72 hours. If you want it sooner, it's $29. So I'm gonna wait and see what I can do with it. Also checked at the Dell site, and it appears that there is a warranty in effect. I might check with Dell about a system recovery disk. Well, I'm not fast, but I work cheap.